Join to become a part of the company, which is the world’s largest provider of dialysis products and services. Become first point of contact for our customers for technical and application-specific questions regarding our product.

For this position, we would like to hire an IT support specialist who would remotely support and consult customers during training, installation and operation of the software. This role would also include close collaboration with developers with regards to software testing, error analysis as well as other tasks related to recording and transforming customer needs to life.

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We are looking for a person with the following experience:

• Understand and use modern communication software and systems 
• Strong IT user skills (MS Office, SAP, Intranet, remote maintenance tools, etc.) 
• Strong IT skills (MS OS, MS SharePoint, MS Server OS, MS SQL Server, cyber security, etc.)
• Understanding of the basics of e-health, data security and related topics
• Up-to-date knowledge of IT and digitalization
• Very good communication in German + English skills – written and spoken.